Privacy Policy

Effective Date: April 17, 2026
Practice Name: Core Therapy and Assessment Centre
Website: www.coretherapycentre.com

Privacy Commitment

Core Therapy and Assessment Centre is committed to protecting the privacy and confidentiality of individuals who visit our website or contact us regarding therapy services. Any personal information collected through this website is handled in accordance with applicable Canadian privacy legislation, including the Personal Health Information Protection Act (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information Collected Through the Website

If you contact us through the website form, we may collect limited personal information such as:

  • Name

  • Email address or phone number

  • Preferred method of contact

  • A brief description of the reason you are seeking therapy

This form is intended for general inquiries only. Please do not include sensitive or detailed personal health information. If you are experiencing a crisis, please contact emergency services or your local crisis line.

Purpose of Collecting Information

Information submitted through the website is used only to:

  • Respond to inquiries about services

  • Determine whether our services may be appropriate for your needs

  • Contact you to discuss potential appointments or consultations

Submitting a contact form does not establish a therapeutic relationship.

Privacy and Security

We take reasonable steps to protect personal information from loss, unauthorized access, disclosure, or misuse. Information submitted through the website may be temporarily stored in secure email systems or practice management systems used to respond to inquiries.

Please note that communication through the internet cannot be guaranteed to be completely secure.

Use and Disclosure

Personal information submitted through the website will not be sold or shared with third parties, except when required or permitted by law.

If you become a client of the practice, your personal health information will be collected, used, and protected in accordance with applicable privacy legislation and the confidentiality policies provided during the intake process.

Website Analytics

The website may use basic analytics or cookies to understand general website usage (such as page visits and traffic patterns). This information does not identify individual visitors.

Contact

If you have questions about this Privacy Policy or how your information is handled, you may contact one of our privacy officers:

Shivaun Serioux, Officer manager
Erin Clark, Clinical Coordinator

admin@coretherapycentre.com

(289) 276-3838

Policy Updates

This Privacy Policy may be updated periodically. The most current version will always be posted on this page.